ENVIRONMENT
At NEYA Hotels, we simultaneously assess ESG risks and opportunities which influence our economic performance and impact our operations. The ESG report considers material topics, such as, the impact of hotel operations on the environment, as well as solutions to offset or mitigate these impacts. We adopt tangible solutions that promote energy efficiency (in combination to consumption monitoring), as well as measures of circular economy (such as waste valorization and food waste reduction), and operations are run with 100% renewable energy.
Other environmentally-positive measures implemented at NEYA Hotels are the appliance of energy management systems that monitor water consumption results according to implemented solutions, as well as mapping and mitigating food losses throughout the value chain — starting with Green Procurement procedures and criteria, to the kitchen and finally to guest consumption.
We continuously analyze multiple environmental indicators in our daily activity to enable rigorous impact measurement. Some of these indicators are:
Water consumption | Energy consumption | Waste production | Carbon emissions
The systematic monitoring of key environmental indicators supports management aimed at continuous improvement and the creation of shared value.
Environmental Sustainability Solutions

Construction
NEYA Hotels stands out for its sustainable approach, reflected in all its units. Each project is the result of a solid commitment to urban regeneration, as evidenced by the transformation of vacant buildings into functional and sustainable spaces. This approach not only contributes to the preservation of urban heritage, but also reduces the environmental impact associated with new construction.
In addition, NEYA Hotels favors the use of equipment and materials of national origin, promoting the local economy and reducing the ecological footprint. In addition, the implementation of thermal and acoustic insulation guarantees maximum comfort, energy efficiency and harmonious integration with the environment, reinforcing the commitment to responsible practices.
Urban Rehabilitation | Equipment and Materials of National Origin | Thermal and Acoustic Insulation

Energy
Energy efficiency is a priority at NEYA Hotels. We use solar thermal panels for water heating and green energy, reducing dependence on non-renewable sources. Centralized technical management and sectoral monitoring of consumption ensure efficient and optimized operations.
We use LED lighting and presence sensors to minimize energy waste. In the rooms, we have implemented keys that turn off lighting and electrical equipment and measures such as cutting off the air conditioning when opening windows, as well as limiting temperature regulation by guests.
Solar Thermal Panels | Solar Photovoltaic Panels | Centralized Technical Management | Low Consumption Air Conditioning | LED Lighting | Switch that Turns Off Lighting and Electrical Equipment in Rooms | Sectorial Monitoring of Energy Consumption | Presence Sensors | Use of Water for Heating and Cooling | Limitation of Temperature Regulation in Rooms by Guests | Cutting of Air Conditioning in Rooms when Windows are Open | Acquisition of Energy Efficient Equipment | Green Energy

Water
We promote the conscious use of water through sustainable practices. We have implemented flow reducers and sensors, reducing waste without compromising comfort. We use efficient washing machines, which consume less water and energy, and dual-flush cisterns, allowing consumption to be adjusted to needs. These measures reflect our commitment to protecting water resources and contributing to a sustainable future.
Flow Reducers and Sensors | Use of Grey Water | Efficient Irrigation System in Green Areas | Efficient Washing Machines | Dual Flush Cisterns

Mobility
NEYA Hotels promotes sustainable mobility, reflecting its commitment to reducing its ecological footprint. We provide infrastructure for charging electric vehicles and maintain a fleet of electric vehicles, encouraging the adoption of cleaner transportation. We also offer parking for carpooling, promoting journey sharing and reducing emissions.
For guests, we offer free bicycles and bicycle parking spaces, which are also accessible to employees, encouraging environmentally friendly and conscious travel.
Electric Vehicle Charging | Fleet with Electric Vehicles | Carpooling | Free Bicycles for Guests | Bicycle Parking for Guests and Employees

Carbon
NEYA Hotels invests in carbon offset projects that help reduce the impact of CO₂ emissions. These initiatives reinforce our commitment to sustainability and environmental preservation.
Calculation and Compensation of the Hotel’s Co2 Emissions

Waste
NEYA Hotels implements sustainable practices to minimize waste production. We use refillable dispensers, promote total waste separation and reduce the use of paper, preferring recycled materials with FSC certification. With plastic free initiatives, we opt for tetrapak, wood and biodegradable paper. In addition, we encourage non-waste with options for the conscious use of resources, such as linen and water.
Refillable Amenity Dispensers (Shampoo, Shower Gel, Liquid Soap and Body Lotion) | Total Waste Separation, including in Rooms | Reduced Use of Paper | FSC Certified Recycled Paper | Plastic Free: Biodegradable Straws | Minibar Water in Tetrapak | Wooden Room Opening Card | Paper Laundry Bag | No Linen Change Option in Bathroom and Bedroom | Mains Water Consumption/Glass Bottles

Others
NEYA Hotels reinforces its commitment to sustainability through Eco Meetings, promoting more responsible events. We invest in employee training to encourage sustainable practices and ensure accessibility for people with reduced mobility, promoting inclusion. We prioritize sustainable suppliers and use local, seasonal and organic food, reducing our ecological footprint. We inform our customers about sustainability and create hotels for insects, contributing to the preservation of biodiversity.