How can I contact the Neya Porto hotel?
To reach the hotel staff, please find the details for each department below:
Reception
Email: [email protected]
Phone:+351 22 245 8100
Toll-Free #:Not available
SMS: Not available
Reservation
Email: [email protected]
Phone:+351 21 841 3051
Toll-Free #:Not available
SMS: Not available
Concierge
Email: [email protected]
Phone:+351 22 245 8100
Toll-Free #:Not available
SMS: Not available
Events
Email: [email protected]
Phone:+351 21 841 3051
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: [email protected]
Phone:+351 21 841 3066
Toll-Free #:Not available
SMS: Not available
Spa
Email: [email protected]
Phone:+351 21 841 3051
Toll-Free #:Not available
SMS: Not available
Reception
Email: [email protected]
Phone:+351 22 245 8100
Toll-Free #:Not available
SMS: Not available
Reservation
Email: [email protected]
Phone:+351 21 841 3051
Toll-Free #:Not available
SMS: Not available
Concierge
Email: [email protected]
Phone:+351 22 245 8100
Toll-Free #:Not available
SMS: Not available
Events
Email: [email protected]
Phone:+351 21 841 3051
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: [email protected]
Phone:+351 21 841 3066
Toll-Free #:Not available
SMS: Not available
Spa
Email: [email protected]
Phone:+351 21 841 3051
Toll-Free #:Not available
SMS: Not available
Is there a parking at Neya Porto hotel ?
Our parking costs 20 EUR/night.
Valet parking: NO
Not bookable
We have an EV charging station, the cost applies per charge and it depends on your subscription plan with the provider.
Valet parking: NO
Not bookable
We have an EV charging station, the cost applies per charge and it depends on your subscription plan with the provider.
Does Neya Porto hotel provide meeting rooms?
What time is the check in at Neya Porto hotel ?
Standard check-in time is anytime after 14h. Even very late at night
Early check-in is subject to availability and not guaranteed.
If your room is read,y you can check-in early without extra charge.
We can guarantee early check-in upon payment of one extra night fee.
Early check-in is subject to availability and not guaranteed.
If your room is read,y you can check-in early without extra charge.
We can guarantee early check-in upon payment of one extra night fee.
Which language does the staff speak at Neya Porto hotel ?
Our team speaks English, French, Portuguese and Spanish.
How can I provide feedback about my stay at the hotel Neya Porto?
Feel welcome to make your requests here
Is there a restaurant in Neya Porto hotel ?
Definitely, Neya Porto has a restaurant:
• Restaurant VIVA PORTO:
• Mediterranean, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:30 to 15:00.
• Dinner: from 19:00 to 22:30.
• Price range: $$
Restaurant VIVA PORTO menu
Restaurant VIVA PORTO drink list
Restaurant VIVA PORTO website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
• Restaurant VIVA PORTO:
• Mediterranean, Casual Dining
• Open 7/7.
• Open all year.
• Opening times:
• Lunch: from 12:30 to 15:00.
• Dinner: from 19:00 to 22:30.
• Price range: $$
Restaurant VIVA PORTO menu
Restaurant VIVA PORTO drink list
Restaurant VIVA PORTO website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• Kids menu
• High chairs
• No dress code is required
Does Neya Porto hotel have special offers, gift boxes or vouchers?
We are able to offer you various special offers.
To have a look at our special offers, click HERE.
To have a look at our special offers, click HERE.
Does Neya Porto hotel have a reward & loyalty program ?
Join our NEYA EXCLUSIVE loyalty programme and enjoy exclusive benefits:
-10% discount on direct bookings.
-10% discount on the value of the Garage.
-Free bottle of water in the room and a VIP welcome gift.
-10% discount in the bar and restaurant on à la carte meals.
- 10% discount on all massage rituals and beauty treatments at NEYA Day Spa, except holistic therapies.
• To subscribe to our newsletter, click here
• To join our loyalty program, click here
• To reset your password or login, click here
-10% discount on direct bookings.
-10% discount on the value of the Garage.
-Free bottle of water in the room and a VIP welcome gift.
-10% discount in the bar and restaurant on à la carte meals.
- 10% discount on all massage rituals and beauty treatments at NEYA Day Spa, except holistic therapies.
• To subscribe to our newsletter, click here
• To join our loyalty program, click here
• To reset your password or login, click here
Does hotel Neya Porto offer private transfer to/from airports or train stations?
We offer a private transfer service from/to Porto Airport (OPO) one way or round trip.
Starting price: 50 EUR(2 passengers+ 2 luggages)
*may vary based on the number of passengers and luggage.
This service can be requested at the time of booking, before or during your stay.
The meeting point with the driver will be confirmed with the driver once the reservation is confirmed.
Starting price: 50 EUR(2 passengers+ 2 luggages)
*may vary based on the number of passengers and luggage.
This service can be requested at the time of booking, before or during your stay.
The meeting point with the driver will be confirmed with the driver once the reservation is confirmed.
Is there a spa at Neya Porto hotel ?
Take a look at the spa details below:
•Day Spa:
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Not pregnancy friendly
-Open for hotel residents only
-Access is free for hotel residents. included:
-No age restriction
-Reservation is mandatory
- Provided: Bathrobe and slippers.
- Not provided: Swimsuit and swim cap.
- Mandatory: Slippers.
- Not mandatory: Bathrobe, swimsuit and swim cap.
- Facilities: Massage.
- Spa Menu: Link
•Day Spa:
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Not pregnancy friendly
-Open for hotel residents only
-Access is free for hotel residents. included:
-No age restriction
-Reservation is mandatory
- Provided: Bathrobe and slippers.
- Not provided: Swimsuit and swim cap.
- Mandatory: Slippers.
- Not mandatory: Bathrobe, swimsuit and swim cap.
- Facilities: Massage.
- Spa Menu: Link
What time is breakfast served at hotel Neya Porto?
Breakfast is served daily from 07:00 to 10:30 and from 07:00 to 11:00 on weekends.
The breakfast is served in Viva Porto.
We can also serve breakfast in room upon request.
The breakfast is served in Viva Porto.
We can also serve breakfast in room upon request.
Is the reception at hotel Neya Porto open 24/7?
The front desk is open 24/7
What is supplied in the bathrooms at Neya Porto hotel ?
All of our bathrooms are equipped with:
Hair dryer, towels, bedroom slippers, shower gel, shampoo, shower cap, magnifying mirror and bidet
Upon request:
• For free:
Bathrobe, soap, hair conditioner, cotton swabs, toothbrush, toothpaste and shaving kit
Not available:
Hairbrush, beach towels and pool towels
Hair dryer, towels, bedroom slippers, shower gel, shampoo, shower cap, magnifying mirror and bidet
Upon request:
• For free:
Bathrobe, soap, hair conditioner, cotton swabs, toothbrush, toothpaste and shaving kit
Not available:
Hairbrush, beach towels and pool towels
Is there a rooftop terrace at the Neya Porto hotel ?
Does Neya Porto hotel have rooms with balcony ?
All rooms have opening windows.
Classic Double:
Balcony not available.
Classic Twin:
Balcony not available.
Premium Twin:
Balcony not available.
Superior Duplex Suite:
Balcony not available.
Classico Familiar :
Balcony not available.
Deluxe Premium Suite:
Balcony guaranteed.
Deluxe Double / Twin:
Balcony guaranteed.
Amenities: Table, Chair, Sun lounger
Superior Twin:
Balcony not available.
Deluxe Familiar:
Balcony not available.
Classic Suite:
Balcony not available.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked: please send an email to: [email protected] with the following information:
• Full name
• Check-in date
• Request
• Reservation or accommodation number
• Phone number
• Email address
Classic Double:
Balcony not available.
Classic Twin:
Balcony not available.
Premium Twin:
Balcony not available.
Superior Duplex Suite:
Balcony not available.
Classico Familiar :
Balcony not available.
Deluxe Premium Suite:
Balcony guaranteed.
Deluxe Double / Twin:
Balcony guaranteed.
Amenities: Table, Chair, Sun lounger
Superior Twin:
Balcony not available.
Deluxe Familiar:
Balcony not available.
Classic Suite:
Balcony not available.
To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked: please send an email to: [email protected] with the following information:
• Full name
• Check-in date
• Request
• Reservation or accommodation number
• Phone number
• Email address
How can we get to Neya Porto hotel from the closest airport or train station ?
Public transport options are:
Airports
• Francisco Sá Carneiro (OPO), 18 km/11 mi, directions here
• Lisboa (LIS), 310 km/193 mi, directions here
Train stations
• Porto - Campanhã, 6 km/4 mi, directions here
• São Bento, 2 km/1 mi, directions here
• General Torres, directions here
Others
• Dom Luis Bridge, 3 km/2 mi, directions here
• Vila Nova de Gaia, directions here
• Cristal Palace Gardens, 3 km/2 mi, directions here
• Clerigos tower, 2 km/1 mi, directions here
• Lello Library, 2 km/1 mi, directions here
• Bolhão Market, 2 km/1 mi, directions here
Airports
• Francisco Sá Carneiro (OPO), 18 km/11 mi, directions here
• Lisboa (LIS), 310 km/193 mi, directions here
Train stations
• Porto - Campanhã, 6 km/4 mi, directions here
• São Bento, 2 km/1 mi, directions here
• General Torres, directions here
Others
• Dom Luis Bridge, 3 km/2 mi, directions here
• Vila Nova de Gaia, directions here
• Cristal Palace Gardens, 3 km/2 mi, directions here
• Clerigos tower, 2 km/1 mi, directions here
• Lello Library, 2 km/1 mi, directions here
• Bolhão Market, 2 km/1 mi, directions here
What time is the check out at Neya Porto hotel ?
Standard check-out time is noon.
Late check out is subject to avaialbality.
Late check-out fee = 1 night rate.
If you book a late check-out you are free to check-out anytime until noon the next day.
Late check out is subject to avaialbality.
Late check-out fee = 1 night rate.
If you book a late check-out you are free to check-out anytime until noon the next day.
Can I make a spa reservation at the Neya Porto hotel ?
• Day Spa:
To make a spa reservation, please send an email to: [email protected] with the following information:
• Desired date
• Desired time
• Spa treatment
• Reservation or accommodation number
• Email address
• Phone number
To make a spa reservation, please send an email to: [email protected] with the following information:
• Desired date
• Desired time
• Spa treatment
• Reservation or accommodation number
• Email address
• Phone number
What is Neya Porto hotel star rating ?
Our hotel is part of Neya Hotels.
- Star rating: 4 stars.
- Service category: Midscale.
More info here
- Star rating: 4 stars.
- Service category: Midscale.
More info here